Privacy and Cookies Policy
This Privacy and Cookies Policy is intended to explain how CJP - GIFTS collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.
Carlos Jorge da Conceição Paula, headquartered at Rua Engº Ferreira Dias Lote 107 3ºB 1950-119 Marvila, Lisbon, NIPC 126021856 is responsible for the website https://cjp-gifts.shopk.it/, is committed to guaranteeing privacy and the protection of personal data of customers and visitors, following all legal and regulatory standards in force.
CJP - GIFTS reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data is processed or in legal terms. CJP - GIFTS will display the most recent and current version of the Privacy and Cookies Policy, and it is advisable to check it periodically to check for any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and proximity between CJP - GIFTS and its clients. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.
LEGAL BASE
CJP - GIFTS acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving processing of personal data.
According to the Agreement with the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject“); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”
DATA PROTECTION
We use several measures that aim to guarantee the security of the information collected, the protection of personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.
As data holder, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.
THE DATA THAT IS COLLECTED
I. Customer or purchase registration
When registering or purchasing at CJP - GIFTS, the following data is collected: email, name, address, postal code, location, telephone number and NIF. The data collected through the customer's purchasing process will be processed automatically and is intended for processing orders, such as shipping orders or issuing invoices.
II. Newsletter
When registering for the CJP - GIFTS Newsletter, the following data is collected: name and email.
III. Contact form
CJP - GIFTS may also request personal data in the contact forms, namely the name, email and other information that the visitor provides us.
IV. CJP Navigation - GIFTS
Data related to browsing the store is also always collected. Examples of this type of data are device and browser information, network information and IP address.
PURPOSE FOR WHICH THE DATA COLLECTED
Personal data is collected and processed with a view to fulfilling the purposes indicated below:
Service provision:
● Compliance with tax obligations;
● Shipping of orders;
● Order processing;
● Invoicing;
● Resolution of problems such as cancellation, return of products or refund of the value of products and/or services in accordance with current law;
● Customer support: clarification of doubts about products, the operation of the
CJP - GIFTS or any other question requested by the client;
Direct Marketing (e.g. email marketing):
In order for the customer to be updated on order statuses or any news at CJP - GIFTS, we can send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.
For marketing purposes, at CJP - GIFTS we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.
Marketing communications are carried out after and with the customer's prior consent.
In any and all cases, CJP - GIFTS seeks to ensure that the information and data collected and used are suitable for the purposes described and do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when a customer registers with CJP - GIFTS, subscribes to the newsletter, fills in the contact form, registers an order or while browsing the store.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with CJP - GIFTS by submitting a request sent to the following address carlosjorgepaulagifts@gmail.com. The customer can also lodge a complaint with the National Data Protection Commission (CNPD).
DATA RETENTION
CJP - GIFTS is obliged to retain information for tax and audit purposes in accordance with current law.
Carlos Jorge da Conceição Paula keeps your data for six months due to specific requirements and practices inherent to CJP - GIFTS and its sector of activity, or until the client requests that they be deleted from the database.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to carlosjorgepaulagifts@gmail.com
If the customer registers with CJP - GIFTS, they can check, edit or delete their personal information at any time from the CJP – GIFTS customer area.
At the customer's request, CJP - GIFTS may change certain customer data associated with registered orders.
DATA SHARING
CJP - GIFTS does not give or sell any type of personal data to any other entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the holder's due consent.
Any third party, with which customer data may be shared, is obliged to use it exclusively as a way of executing the proper functioning of its service on behalf of CJP – GIFTS.
CJP - GIFTS may also disclose personally identifiable information under special circumstances, such as when complying with court orders that require it or when certain actions violate the Terms and Conditions of business.
COOKIES
CJP - GIFTS uses cookies on the website. The cookies used do not collect information that identifies the visitor, but rather about the way they interact with the store's website. The data collected is used for statistical purposes, provision and improvement of the service and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: are used for the purposes of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: They store the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.
Third-Party Cookies: These cookies are created from third-party services, such as Google, Youtube, Facebook, among others. They may be used to show you advertising related to your actions on the website.
For any other questions related to the protection of your personal data or about the cookies used, you can contact us at the following address: carlosjorgepaulagifts@gmail.com}
