General conditions of CJP- GIFTS

These General Conditions are intended to regulate the terms and conditions under which the CJP – GIFTS store, a legal entity with NIF 126021856, headquartered at Rua Engº Ferreira Dias Lote 107 3ºB 1950-119 Marvila, in Lisbon (hereinafter “CJP - GIFTS ”) will govern.

The CJP – GIFTS service consists of the availability and supply of a set of products and/or services, in order to allow the user, who is assigned the status of customer, to order and purchase online the products presented therein.

When using CJP – GIFTS you imply acceptance and full agreement with all the parameters present in the Terms and conditions described, as well as the Privacy Policy in force at the time you access CJP – GIFTS.

If you do not accept, partially or fully, any of the conditions stipulated, you should not make purchases at CJP – GIFTS. If you access CJP – GIFTS, you are committed and responsible for respecting the conditions set out on this page and in the Privacy Policy.

CJP – GIFTS reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.


Product and pricing information

CJP – GIFTS informs customers about the characteristics, descriptions, images or videos of each product and/or service on each page made available. CJP – GIFTS undertakes to make its products and/or services available in a clear manner and to correct possible errors that may occur as quickly as possible.

CJP – GIFTS concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may be applicable.

Information about products, prices, content, images, videos, promotional campaigns and services can be updated and changed by CJP – GIFTS at any time.

Intellectual property

CJP – GIFTS is a registered online store, with the service provided being the responsibility of Carlos Jorge da Conceição Paula.

The content, domain, information present and made available CJP – GIFTS are the property of Carlos Jorge da Conceição Paula or were granted to it, and are therefore protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by CJP – GIFTS.

The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content , etc. without express approval from { CJP – GIFTS. CJP – GIFTS cannot be held responsible for any misuse of such products.

Payment methods

CJP – GIFTS offers the following payment methods:

● PayPal
● Bank transfer
● Billing

After payment is completed, CJP – GIFTS will carry out a standard check, so that it is possible to process and ship the order. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.

Purchase conditions at CJP – GIFTS:

Product availability

All products and/or services available at CJP – GIFTS can be purchased, except in cases of shortage or limited stock, as well as made-to-order products, whose availability may vary. Products may become unavailable without prior notice, but, in these circumstances, they will be duly identified in the CJP – GIFTS.

If the product is no longer available after the purchase has been completed, CJP – GIFTS undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with the customer. .

Fees and taxes

At CJP – GIFTS the prices presented are in Euros, with the appropriate VAT and tax rates being applied in accordance with current law, which are already included in the price presented.

Order cancellation

The customer may cancel an order placed while it is being processed. You are requested to inform CJP – GIFTS via the following email contact:
carlosjorgepaulagifts@gmail.com

If the cancellation request was made after the order had been dispatched, it will be sent for delivery and the customer may choose to refuse to accept it. CJP – GIFTS is not responsible for possible delays in handling order cancellations.

CJP – GIFTS reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as technical issues beyond the control of CJP – GIFTS.

Free Resolution
The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.
If the customer wishes to terminate the contract, they may do so via email at carlosjorgepaulagifts@gmail.com} or by filling out the contact form available at CJP – GIFTS.
When terminating the contract within the legal period, in addition to returning the product, the customer must return any offers that accompany the pprincipal product. CJP – GIFTS must refund the amount paid within a maximum period of 14 days after receipt of the returned order accompanied by by the purchase invoice, proof of payment and return form.
The refund will be made using the same payment method used by the customer for the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.

Any refund procedure will be processed as provided for in the legislation in force in Decree Law No. 24/2014.

Claims

The customer may submit a complaint regarding any issue, act, information or service provided relating to CJP – GIFTS through the email contact carlosjorgepaulagifts@gmail.com or through the electronic complaints book available via the link: { link to the book of complaints}.

Disclaimer

When creating and using an account at CJP – GIFTS, the customer is responsible for maintaining the account, confidentiality and all activity arising from their account.
When creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

CJP – GIFTS is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.

CJP – GIFTS is not responsible for possible damages, directly or indirectly related to the use, or inability to use, of the products and/or services made available, as well as for any delay or unforeseen circumstances in the delivery of orders.

PROCESSING OF PERSONAL DATA
Please check the Privacy and Cookies Policy.

APPLICABLE LAW – JURISDICTION
This contract is subject to Portuguese Law and current legislation.